Contact Info

Supplemental Privacy Statement

Supplemental Privacy Statement

Last updated: January 02, 2025

This is a supplement to the information located at www.tonerloop.com/privacy-policy and is exclusively applicable to visitors, users, and other individuals who are residents of the State of California ("Consumers" or "You"). The purpose of this notice in this section is to ensure that the California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2023 ("CPRA") are adhered to. Any terms defined in the CCPA and/or CPRA have the same meaning when used in this section.

What data have we accumulated within the past year?

In the past twelve months, we may have acquired and disclosed information from the following categories for business purposes:

  • Clients, prospects, collaborators, and suppliers' business contact information
  • The information required to address your enquiry, order, or support
  • The information required to grant you access to and use of our websites, products, and services
  • Data gathered for business intelligence and marketing
  • Information regarding the number of visitors to our sites and locations
  • (for job applicants who submit electronic information) your educational background, employment experience, and job interest;
  • Any other identifier that enables Tungsten Automation to establish physical or online communication with you;
  • Any information that we collect online from you and maintain in association with your account, such as your username and password;
  • Any additional information that you provide to us during the use of our website or during communication with us.

This encompasses Personal Information, which is defined by the CCPA as:

Identifiers

  • Examples include name, username/password, email address, office and/or home address, office and/or personal phone numbers, ethnicity, and other similar identifiers.
  • Sources: you, third parties, including public sources, service providers, publications, and commercial clients.

Commercial information

  • For instance, records of your prescription history, claims data, and purchases of our services.
  • Sources: you, third parties, including service providers, and commercial clients.

Online Identifiers

  • Examples include IP addresses, device identifiers, and cookies.
  • Sources: you.

Network or Internet Information

  • The following are examples of "Interaction Data": browsing history, search history, and information regarding your interactions with our websites, applications, and advertisements.
  • Sources: you.

Data Regarding Geographical Location

  • Examples include the city, state, and zip code.
  • Sources: you (both directly and indirectly through your IP address)

Personal information is subject to the California Civil Code's Customer Records provision.

  • For instance, a name, signature, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial, medical, or health insurance information. (There may be some overlap between this category and other categories in terms of personal information.)
  • Sources: you, third parties, including service providers, and commercial consumers

Information Regarding Professional Employment

  • The following are some examples of current and past employment:
  • Sources: you, third parties, including business partners, service providers, commercial consumers, employers, public sources, and publications.

Physical Characteristics

  • Examples include a physical description that is readily discernible from a photograph.
  • Sources: you, employers, public sources, and business associates.

Inferences

  • Example: inferred interests and preferences;
  • Sources: automatically generated internally based on other information we acquire about your use of the Service, as described in this notice.

Communications

  • Example: the contents of faxes and messages that are exchanged through the Service.
  • Sources: you and other Service users

The following are not considered personal information:

  • Information that is publicly accessible from government records
  • Consumer information that has been deidentified or aggregated.
  • Information that is not within the ambit of the CCPA and/or CPRA, such as clinical trial data or health or medical information that is protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), is excluded.
  • The Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994 are all sector-specific privacy laws that protect personal information.

How We Utilise Your Personal Information

We may utilise or disclose the personal information we collect for one or more of the following business purposes:

  • In order to satisfy or satisfy the purpose for which you submitted the information.
  • To develop, personalise, support, and provide our Site and Services.
  • To create, maintain, customise, and secure your account with Us.
  • To address and investigate your concerns, as well as to monitor and enhance our responses, and to assist you and respond to your enquiries.
  • To deliver content and product and service offerings that are pertinent to your interests, including offers and ads through Our Site, third-party sites, and via email (with your consent, where required by law). Additionally, to personalise your experience.
  • To assist in the preservation of the safety, security, and integrity of Our Site, Services, databases, and other technology assets, as well as our business.
  • In order to enhance and develop our Site and Services, as well as for testing, research, analysis, and product development.
  • To comply with applicable laws, court orders, or governmental regulations and to respond to law enforcement requests.
  • As described to you during the collection of your personal information or as otherwise specified in the CCPA and/or CPRA.
  • For the purpose of assessing or conducting a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or a similar proceeding, in which personal information held by Us about Our users is among the assets transferred.

We will not collect any additional categories of personal information or use the personal information we have collected for objectives that are materially different, unrelated, or incompatible without notifying you.

With whom will we disclose your information?

We may obtain Personal Information directly from you, automatically from your device, from selected partners, and/or from your employer. In order to fulfil your requests, provide you or the company you work for with products or services, or with your consent, we may share information about you with our subsidiaries, suppliers, and, where applicable, selected partners.

Privatisation of Personal Information

Tungsten Automation's authorised partners may collect cookies and similar technologies and use this data for their own purposes when you use Tungsten Automation websites. This activity may be considered a "sale" under the CCPA. We may have "sold" information within the following categories defined by the CCPA during the past twelve months, contingent upon your choices:

  • Cookies and identifiers such as IP addresses (which are restricted to a numeric identifier)
  • Internet activity data regarding your interactions with Tungsten Automation websites
  • Inferences regarding your consumer preferences
  • Commercial Information
  • Internet or Similar Network Activity
  • Inferences derived from other personal information and geolocation data

Rights to Privacy

California residents are granted specific rights regarding their personal information that is collected by and on behalf of a business that is subject to the California Consumer Privacy Act (CCPA). You are entitled to the following rights as a California resident, in addition to those granted under the www.tonerloop.com/privacy-policy:

The Right To Access Your Personal Information

California residents have the right to request that a business disclose the following information regarding the collection and use of their personal information over the past twelve (12) months, provided that such requests are only made twice within a twelve (12) month period:

  • The categories of personal information that were gathered;
  • Personal information sources are classified into the following categories:
  • The business or commercial purpose for the collection and, if applicable, the sale of personal information;
  • The specific elements of personal information that were collected;
  • If personal information has been disclosed, the categories of personal information that were disclosed and the categories of third parties that received the personal information;
  • The categories of personal information that were sold and the categories of third parties to whom the personal information was sold, if the personal information has been sold.

You may submit a request through our www.tonerloop.com/contact page to request specific pieces of Personal Information or information regarding the categories of Personal Information that Tungsten Automation maintains about you.

Right to Access Specific Information and Data Portability

You have the right to request that we provide you with specific information regarding the collection and use of your personal information over the past twelve (12) months. We will provide you with the following information once we have received and verified your verifiable consumer request:

  • The categories of personal information that we have collected about you.
  • The categories of sources for the personal information that we have collected about you.
  • The purpose of our business or commercial activity is to acquire or sell that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific personal information that we have collected about you (also known as a data portability request).
  • If we disclosed your personal information for a business purpose, the business purpose for which the information was disclosed, and the categories of personal information that each category of recipient obtained.
  • If applicable, (1) the categories of personal information that We have sold; (2) the categories of personal information that We have sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each category of third parties to whom the personal information was sold.

Right of Deletion

California residents have the right to request that a business expunge the personal information it has collected and is currently retaining, whether it is with the business or its service providers. The business may deny a deletion request if it is necessary for the business or a service provider to maintain the personal information to:

  • Complete the transaction for which the personal information was collected, provide a good or service requested by the individual, reasonably anticipated within the context of a business's ongoing business relationship with the individual, or otherwise fulfil a contract between the business and the individual.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those accountable for that activity.
  • Identify and rectify errors that impede the intended functionality of the existing system through debugging.
  • Adhere to the California Electronic Communications Privacy Act in accordance with Chapter 3.6 (beginning with Section 1546) of Title 12 of Part 2 of the Penal Code.
  • If the individual has provided informed consent, engage in public or peer-reviewed scientific, historical, or statistical research in the public interest, where the businesses' deletion of the information is likely to render the research impossible or severely impair its completion.
  • Allow only internal uses that are reasonably consistent with the individual's expectations, as determined by their relationship with the business.
  • Adhere to a legal requirement;
  • Alternatively, the individual's personal information may be utilised internally in a legal manner that is consistent with the purpose for which it was provided.

The Right To Prevent The Sharing Of Personal Information

A California resident is entitled to opt out of the transfer of their personal information by a business that is subject to the CCPA. In addition, a business that is subject to the CCPA is required to obtain affirmative authorization before selling the Personal Information of a California resident who is under the age of 16. You may submit a request by visiting our website at https://www.tonerloop.com/contact.

The Right to Restrict the Use of My Sensitive Personal Information

A California resident is entitled to opt out of the transfer of their personal information by a business that is subject to the CPRA.

Sensitive personal information is defined by the CPRA as personal information that discloses:

  • Social Security number, driver's license, state identification card, or passport number;
  • Account logon, financial account, debit card, or credit card number, in conjunction with any necessary security or access code, password, or credentials, provides access to an account.
  • Accurate geolocation;
  • Union membership, religious or philosophical beliefs, or racial or ethnic origin;
  • Mail, email, and text message content are prohibited unless the business is the intended recipient.
  • Genetic information;
  • Biometric data that is processed with the intention of identifying a consumer;
  • Personal information that is collected and analysed in relation to a consumer's health, sexual orientation, or sexual activity;

Sensitive personal information under the CPRA does not encompass any publicly and lawfully available information through federal, state, or local records.

Right to Non-Discrimination

A California resident may not be discriminated against by a business that is subject to the CCPA for exercising any of their CCPA privacy rights. We will not discriminate against you for exercising any of your CCPA and/or CPRA rights. We will not: unless permitted by the CCPA and/or CPRA.

  • Deny you access to commodities or services;
  • Charge you at varying prices or rates for goods or services, such as by offering discounts or other benefits or imposing penalties.
  • Offer you products or services of a different quality or level;
  • Suggestion: You may be charged a different price or rate for commodities or services, or you may receive a different quality or level of service.

However, we may provide you with specific financial incentives that are permissible under the CCPA and/or CPRA. These incentives may result in varying pricing, rates, or quality levels. We will provide a financial incentive that is permissible under the CCPA and/or CPRA. This incentive will be reasonably related to the value of your personal information and will include written provisions that outline the program's material components. Your consent to participate in a financial incentive programme is contingent upon your prior opt-in, which you may revoke at any time.

Utilising Your Rights

To exercise the access, data portability, and deletion rights outlined above, please submit a verifiable consumer request to us by either:

  • Submitting a request via www.tonerloop.com/contact
  • Please refrain from selling or disclosing my personal information.
  • Restrict the Use of My Sensitive Personal Information

Only You or an individual whom You have authorised to act on Your behalf and is registered with the California Secretary of State may submit a verifiable consumer request regarding Your personal information. Additionally, you have the option to submit a verifiable consumer request on behalf of your minor child.

Within 12 months, you are permitted to submit a request for data portability or access only twice.

We do not impose a fee for the processing or response to a verifiable consumer request, unless it is manifestly unfounded, excessive, or repetitive. We will inform you of the rationale behind our decision and furnish you with a cost estimate prior to fulfilling your request, provided that we have found it to be warranted.

Format and response periods. We make every effort to address a verifiable consumer request within forty-five (45) days of its receipt. In the event that we require an extension of time (up to 45 days), we will provide you with a written explanation and the extension period. If you have an account with us, we will send our written response to that account. Our written response will be transmitted electronically if you do not have an account with us. Additionally, we will explain the reasons we are unable to fulfil a request, if applicable. We do not impose a fee for the processing or response of your verifiable consumer request, unless it is manifestly unfounded, excessive, or repetitive. Before we fulfil your request, we will inform you of the rationale behind our decision and furnish you with a cost estimate.

Please be advised that we may decline your request for deletion if it is imperative for us or our service providers to retain your information to:

  • Complete the transaction for which we collected the personal information, provide the good or service you requested, take actions that are reasonably anticipated within the context of our ongoing business relationship with you, fulfil the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise fulfil our contract with you.
  • Identify security incidents, safeguard against malicious, deceptive, fraudulent, or unlawful activity, or pursue those accountable for such activities.
  • Identify and rectify errors that impede the intended functionality of products by debugging them.
  • Ensure the right of another consumer to exercise their free speech rights, exercise free speech, or exercise any other right that is protected by law.
  • Adhere to the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • If you have previously provided informed consent, engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws. The information's deletion may likely render the research's achievement impossible or seriously impair it.
  • Enable internal uses that are reasonably aligned with consumer expectations in accordance with your relationship with us.
  • Adhere to a legal requirement.
  • Utilise the information for other internal and lawful purposes that are consistent with the context in which it was provided.

Methods of Contacting Us

If you have any enquiries regarding this Policy or Tungsten Automation's management of your personal information, you may submit a request through our website, www.tonerloop.com/contact.

Please visit www.tonerloop.com/privacy-policy to learn more about Tungsten Automation's general privacy practices that pertain to the Personal Information we collect, use, and share.

Please do not hesitate to reach out to us if you have any enquiries regarding our Privacy Policy or practices.

By email: info@tonerloop.com

By visiting this page on our website: www.tonerloop.com

By mail: 196 Tosto Rd, Beaufort, NC, 28516 United States