At TonerLoop, we are committed to delivering your technology products safely and efficiently. This policy outlines how orders are processed, shipped, and delivered.
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during peak periods, holidays, or due to inventory availability.
Once your order has been prepared for shipment, you will receive a confirmation email containing tracking information.
We ship orders using reputable carriers to ensure reliable delivery. Common shipping partners include:
The carrier used may vary depending on the destination, package size, and availability.
Estimated delivery times depend on the shipping destination and selected service level:
Delivery times are estimated and not guaranteed. Delays may occur due to weather conditions, carrier issues, or other unforeseen circumstances.
TonerLoop currently ships to addresses within the United States. We do not ship to P.O. boxes or international destinations unless otherwise specified at checkout.
Shipping fees, if applicable, are calculated at checkout based on order weight, dimensions, delivery location, and selected shipping method. Any promotional free-shipping offers will be clearly indicated during the purchase process.
Once your order has been shipped, a tracking number will be provided via email. Customers can use this information to monitor delivery progress directly through the carrier’s website.
If your package is delayed, lost, or arrives damaged, please contact us promptly so we can assist in resolving the issue with the carrier.
Customers should inspect packages upon delivery and report any visible damage as soon as possible.
Customers are responsible for providing accurate shipping information at the time of purchase. TonerLoop is not responsible for delays or additional charges resulting from incorrect or incomplete addresses.
If a delivery attempt is unsuccessful and the package is returned to the carrier or sender, additional shipping charges may apply for reshipment.